Get urgent help

Please call an ambulance.

请帮我拨打120，叫救护车。

I need a doctor who speaks English.

我需要看医生，请帮我找一位能说英语的医生。

I am lost. Please help me.

我迷路了，请帮帮我。谢谢！

Please call the police.

请帮我报警，拨打110。

Talk with someone

I don’t speak Chinese.

我不会说中文。您会说英语吗？

Please type it on my phone.

请在我的手机上打字。谢谢！

Get to your destination

Please take me here.

请送我去这里，到达后请提醒我，谢谢。

Hotel / destination in Chinese:

Hotel phone:

Food safety

For specific allergies, create and save your personalized Chinese card at chinareadykit.com. Confirm ingredients and cross-contact with staff; the card does not guarantee safe food.

I have a severe food allergy. Please read my card.

我有严重的食物过敏。请仔细阅读我的过敏卡。

If you cannot prepare it safely, please tell me.

如果无法确保食物安全，请告诉我。

01 / Pay with confidence

• Set up Alipay / WeChat Pay before departure.
• Foreign cards fund supported merchant payments, not personal transfers or red packets.
• Ask for a merchant QR if a personal payment code fails.
• Keep cash. Our suggested starter buffer: ¥300 in small notes.
• Tipping is generally not expected. Check for service charges.

Do you have a merchant payment code?

请问有商家收款码吗？我的境外银行卡不能用于个人转账。

Can I pay in cash?

可以用现金支付吗？

02 / Ride the metro

• Check the line, direction and transfer station.
• Look for the exit letter or number nearest your destination.
• Keep your ticket or payment method for the exit gate.
• Allow time for security screening.
• Download MetroMan city data before your trip.

Which exit should I use?

请问去这里应该走哪个出口？

03 / Catch your train

• Use official 12306 or a reputable booking service.
• Complete passport identity verification in advance.
• Bring the original passport used for the ticket. The passport is your ticket identity.
• Use a staffed lane if the automatic gate cannot read your document.
• Confirm the station, train number, carriage and seat.

Where is the staffed passport lane?

请问持护照走哪个人工通道？

04 / Check in

• Confirm that your hotel can register your passport.
• If the front desk is stuck, ask for the manager and local police registration assistance.
• Contact the booking platform if you cannot check in.
• Outside a hotel, you or your host must register within 24 hours.

Please help with passport registration.

我是外国游客，持有有效护照。请联系值班经理或当地派出所，协助办理住宿登记。